Privacy Policy

Who we are

Looks Elevate operates lookselevate.com. We sell digital PDF guides focused on male appearance improvement. This policy explains how we collect, use, and protect your personal information when you visit or purchase from our store.

Information we collect

When you make a purchase or attempt to make a purchase, we collect the following information:

Name and email address
Billing information processed securely by Shopify Payments
IP address and browser information for fraud prevention
Order history and download activity

We do not store credit card numbers. All payment data is handled by Shopify Payments and their secure infrastructure.

How we use your information

To process and fulfil your order
To send your digital download link via email
To communicate with you about your purchase
To prevent fraud and protect our store
To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Digital products

All purchases are for digital PDF downloads delivered via email immediately after purchase. We retain a record of your purchase and download activity for customer support and fraud prevention purposes.

Because our products are digital and delivered instantly, they are non-refundable after download. Please review our Refund Policy for full details.

Cookies

Our site uses cookies to improve your browsing experience, remember your preferences, and analyse traffic. Cookies used include:

Essential cookies required for the store to function
Analytics cookies to understand how visitors use the site
Shopify session cookies for cart and checkout functionality

You can disable cookies in your browser settings, though this may affect how the site functions.

Third-party services

We use the following third-party services to operate our store:

Shopify — e-commerce platform and payment processing
Google Fonts — typography delivery
Digital Downloads — secure file delivery

Each of these services has their own privacy policy governing how they handle data.

Your rights

Under GDPR and applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

Data retention

We retain your order information for as long as necessary to provide customer support and comply with legal obligations. You may request deletion of your data at any time by contacting us.